Was macht es?
Die App verbindet KI-Agent-Konfiguration, AudioSocket-Anbindung, Transkripte und Helpdesk-nahe Übergabe für Servicefälle.
Telefonischer Support
Support Desk
Supportanrufe strukturiert bearbeiten.
Ein telefonischer Support-Agent mit Gesprächsprotokollen, Agentenkonfiguration und Helpdesk-Anbindung.
verifiedTelefon-Support
verifiedKI-Agent
verifiedHelpdesk-Anbindung
verifiedTranskripte
Kurzüberblick
Support Desk bringt telefonische Anfragen in strukturierte Supportprozesse.Für wen ist es gedacht?
Für Supportteams, Dienstleister, technische Betreuung, Bildung und Organisationen mit telefonischen Kundenanfragen.
Welches Problem löst es?
Telefonate enden nicht als lose Notizen, sondern werden nachvollziehbar und an Supportprozesse anschließbar.
Telefon-Agent
Supportanrufe können über einen spezialisierten Agenten bearbeitet werden.
AudioSocket
Sprachkanäle lassen sich für telefonische Abläufe anbinden.
Helpdesk-Anbindung
Telefonische Fälle können in Ticketprozesse übergehen.
Transkripte
Gespräche bleiben für Qualität und Nachbereitung sichtbar.
Agentenkonfiguration
Rolle, Verhalten und Servicebereich werden im Adminbereich gesteuert.
Supportwissen
Antworten können mit Serviceinformationen und Kontext arbeiten.
Fallübergabe
Komplexe Anliegen lassen sich an Teams oder Tickets weitergeben.
Servicequalität
Telefonischer Support wird nachvollziehbarer und konsistenter.
Besserer Telefonsupport
Anrufe werden strukturierter angenommen und bearbeitet.
Nachvollziehbare Gespräche
Transkripte helfen bei Qualität und Nachbereitung.
Schnellere Fallübergabe
Telefonate können in Helpdesk-Prozesse übergehen.
Entlastete Teams
Standardfragen und Vorqualifizierung werden unterstützt.
Passende Branchen
Ideal für diese Branchen
support_agent
Dienstleister
Termine, Aufgaben, Angebote und Kundenkommunikation zentral organisieren.
folder
Büros & Verwaltung
Aufgaben, Dokumente, Freigaben und Teamkommunikation effizient organisieren.
favorite
Gesundheit
Termine, Patientenkommunikation, Formulare und Teamabläufe sicher koordinieren.
support_agent
Dienstleister
Termine, Aufgaben, Angebote und Kundenkommunikation zentral organisieren.
folder
Büros & Verwaltung
Aufgaben, Dokumente, Freigaben und Teamkommunikation effizient organisieren.
favorite
Gesundheit
Termine, Patientenkommunikation, Formulare und Teamabläufe sicher koordinieren.
support_agent
Dienstleister
Termine, Aufgaben, Angebote und Kundenkommunikation zentral organisieren.
folder
Büros & Verwaltung
Aufgaben, Dokumente, Freigaben und Teamkommunikation effizient organisieren.
favorite
Gesundheit
Termine, Patientenkommunikation, Formulare und Teamabläufe sicher koordinieren.
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Sprachkanal mit AudioSocket, Live-Transkription, KI-Stimme und Transkripten.
Customer Service Agent
KI-Agent für Kundenservice, Wissensbasis, Audio-Anbindung und Transkripte.
Support Chat
Textbasierter Support-Chat mit Konsole, Konfiguration und Support-Anbindung.
local_fire_departmentTickets
Helpdesk
Ticketing mit Kanban, Support-Center, Labels, Kategorien und Aufgaben.
FrontDesk
Telefonischer KI-Empfang mit Anliegenserkennung, Routing und Transkripten.
VoiceBridge
Sprachkanal mit AudioSocket, Live-Transkription, KI-Stimme und Transkripten.
Customer Service Agent
KI-Agent für Kundenservice, Wissensbasis, Audio-Anbindung und Transkripte.
Support Chat
Textbasierter Support-Chat mit Konsole, Konfiguration und Support-Anbindung.
Helpdesk
Ticketing mit Kanban, Support-Center, Labels, Kategorien und Aufgaben.
FrontDesk
Telefonischer KI-Empfang mit Anliegenserkennung, Routing und Transkripten.
VoiceBridge
Sprachkanal mit AudioSocket, Live-Transkription, KI-Stimme und Transkripten.
Customer Service Agent
KI-Agent für Kundenservice, Wissensbasis, Audio-Anbindung und Transkripte.
Support Chat
Textbasierter Support-Chat mit Konsole, Konfiguration und Support-Anbindung.
extension
Nahtlos integriertAlle Module funktionieren perfekt zusammen.bolt
Sofort einsatzbereitKeine lange Einrichtung. Einfach loslegen.add
Regelmäßig erweitertNeue Module und Funktionen kommen dazu.verified_user
100% kompatibelAlle Module passen zu deiner Lösung.Häufige Fragen
Wofür ist Support Desk gedacht?
keyboard_arrow_down
Kann Support Desk Tickets erzeugen?
keyboard_arrow_down
Gibt es Transkripte?
keyboard_arrow_down
Braucht die App einen Telefonkanal?
keyboard_arrow_down
Wie unterscheidet sich Support Desk von FrontDesk?
keyboard_arrow_down
Kann ein KI-Agent helfen?
keyboard_arrow_down
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